Unsatisfied Customer

My name is Naledi Chao, I bought a Sealy Bed at OK Furniture in Bloemfontein,114 Elizabeth Street in the Free State.

Since day one i received a Bed on the 6/12/2023 first week i used it, my body will be in pain and i went to the lady I purchased Bed from telling her about how it was not comfortable for me, because I was highly pregnant at the time she said it might be the fact that am pregnant that's why maybe is uncomfortable for me,okay maybe she is right month past buy and am still experiencing the same discomfort and now is getting worse by body will be in severe pain but today is one of the worst days i woke up with body pain and headaches caused by this new bed that i wanted comford on.

I would like to change this bed as soon as possible as it's not even six month am paying it but am not happy with the quality at all and Sales Person who was helping me didn't want to listen on what i was explaining to her that's why you see me today lodging a complaint, I hope you will come to my assistance as i am really paying a lot of money for this Bed. I am paying double the amount as I took the Bed on credit. Your assistance will be highly appreciated as I want to change this Bed as soon as possible. I will continue paying as long as it's not a Bed that is not as discoforting as this one they gave me.

My Account number: ***, Description of the Bed SEALY P/PED HAMPSHIRE 152CM BA. Feel free when you need anything.