1 reviews | Active since Jun 2013
TERRIBLE SERVICE
MY MOTHER HAD RETURNED A TV TO OK IN PAROW BECUASE IT WASNT WORKING ANYMORE. SHE WAS TOLD THAT IT WOULD BE SENT AWAY FOR REPAIRS. WHEN SHE RETURNED TO THE STORE A COUPLE OF WEEKS LATER THE TV WAS NEVER SENT AWAY. THEN SHE SENT T AWAY AND WAS TOLD THAT IT COULDNT BE REPAIRED AND THAT THEY WOULD GIVE HER A NEW ONE. SHE THEN NEEDED TO SORT OUT HER TV LICENCE AS SHE IS A PENSIONER. EVENTUALLY WHEN SHE RECIEVED HER TV LICENCE SHE WENT TO THE STORE TO GET HER TV. UPON ARRIVAL SHE WAS TOLD THAT THEY WILL HELP HER SHORTLY. AFTER TWO HOURS OF WAITING SHE WAS TOLD THAT SHE COULDNT BE HELPED AS THE SALES PERSON AND THE STORE MANAGER WAS NOT THERE SO SHE MUST COME BACK ANOTHER DAY.<br> <br> DURING ALL THIS TIME SHE HAD TO DEAL WITH STINKING ATTITUDES OF THE SALES PEOPLE AND THE STORE MANAGER. MY MOTHER IS 64 NOT 24 AND I FIND IT UNACCEPTABLE THAT SHE SHOULD RIDE UP AND DOWN FOR SOMETHING THAT SHE PAID FOR. I WILL NEVER PURCHASE FROM OK EVER AGAIN AND WILL DEFINATELY MAKE KNOWN THEIR TERRIBLE SERVICE TO ALL PEOPLE THAT I SPEAK TO.
