1 reviews | Active since Jan 2016
TERREBLE SERVICE FROM SIYABONGA AND Ms NKOSI
ON THE 28/12/2015 I WENT TO BUY A GIFT FOR MY MOM'S BIRTHDAY AT OK IN THEKU PLAZA, FIRSTLY I COULDN'T GET SOMEONE TO HELP ME UNTIL I FOUND A SECURITY WHO TRIED TO ASSIST BY CALLING MR MTHEMBU WHO WAS STANDING AT THE DOOR BUT HE WAS TOO BUSY WITH SOME GIRL AND DIDN'T BOTHER WITH US, THEN HE CALLED A Ms NKOSI WHO CAME AND ASSISTED. THE RADIO WAS DISPLAYED AT R399 SHE TOOK THE BARCODE WENT TO HER SYSTEM THEN TOLD ME THE PRICE OF THE RADIO HAS INCREASED TO 499 I MUST CHOOSE ANOTHER BUT I TOLD HER NO THIS IS THE ONE SUITABLE FOR ME AND I WANT IT WITH THE DISPLAYED PRICE, SHE CALLED A GUY NAMED SIYABONGA WHO TOLD ME I MUST TAKE IT AT THAT PRICE OR LEAVE IT. I TOLD THEM I'M COMING BACK I'M GOING TO FETCH MY PHONE SO I CAN CALL CUSTOMER SERVICE WHEN I CAME BACK SHE TOLD ME THAT THEY DIDN'T SEE BUT THE RADIO IS OUT OF STOCK!!! I LEFT THE STORE VERY MAD COS I COULD SEE THAT THEY WERE MAKING A FOOL OF ME! IS THAT THE SERVICE WE MUST EXPECT FROM OK FURNITURES GOING FORWARD COS I'VE NEVER HAD SUCH PROBLEMS BEFORE WHEN BUYING THERE?
