Still the worst.

Okay, so this one is on me for trusting them all over again after such an aweful experience the last time. This year, their Black Friday sale started yesterday (Monday 23rd Nov) and by midnight I was already on their website to purchase one of the beds on sale. Even though I was a little skeptical, I thought they sorted their admin out from last year and that's why this year the sale is starting on a Monday instead of the usual Friday cause they wanna be on top of things. But alas, by 5pm on the Monday I got a call from one of their employees telling me the bed is not available yet and I'm gonna have to 1; pick up the delivery ONLY when it's available and not the 7-9 days they promised (I paid for delivery and not the pick up option) then she said but I didn't pay for delivery (my order was R4400 on a R4000 order and they charged a 10% mark for the delivery) which I told her about, she put me on hold then eventually dropped the call while I was on hold for 4 minutes. Last year I ordered a bed for my sister which she had to wait almost 3 months for until she complained to the point where they gave her another bed for the amount. So we'll see what happens this year.