STAY AWAY FROM OK FURNITURE!!!!

8 months after buying a Sealy bed and base set from Secunda branch we had broken springs and a mattress that was hurting our bodies. After jumping through all required hoops Sealy approved an exchange. It has now been 5 weeks. Still no help. Ok says they're waiting for stock from Sealy, Sealy says contact seller. And here I am in the middle, with a defective product and serious back pain. This is NOT customer service. This is NOT ok. Shame on all of you!!