So i bought a queen ...

So i bought a queen size bed from them and paid cash...so the mattress of the bed is broken then in march i went there to report cause by bed i had only for 2 years so i was told that theres a warranty on the bed and they dont deal with warranties i should contact the supplier and make arrangements with them....i did contact the supplier and i was told the store should handle this now you must know its april already then i was told i must pay 750 to get a new mattress and i did end of may and up until today i haven't recieved my new mattress but the payment was made