1 reviews | Active since Sept 2014
Shocking treatment and dishonest, unhelpful behaviour from OK.
I am shocked by the service and blatant dishonestly and refusal to a help a client by OK Furniture. I sent someone to make an important payment at OK with my business's Checkers/Shoprite Group business card. The people at the store refused to help him, saying I am the only person who can sign when making a purchase with the card. This is blatantly dishonest, as there are in fact three business cards for my business, and they are used by different people all the time. In addition, it is not my name on the name, but the business's. To top it all off, the manager REFUSED to speak to me when I tried call to him to explain the situation.
I am a loyal customer who spends over R10 000 a month at the Shoprite/OK group and I am absolutely appalled by this behaviour. I expect swift action to be to resolve this situation.
