IM
Itumeleng M

1 reviews | Active since May 2016

04 Apr 2017, 07:20

Shocking service

<p>was at Ok furniture store in Mahikeng, to pay my account. I got there there cashier that was working is Paulian Majaja along side her was her manager however she was not wearing her name tag.</p> <p>I was with my partner, he asked me if i had the slip with me to pay i got very surprised because i have never needed a slip to pay before so Paulin then said to me if i dont have the slip she could not assist me so i asked here iv always paid not using the slip and iv always been helped by you. She then told me that she is in a very bad mood today and so she wants the slip, i told her that she is forever and always in a bad mood when ever i come and pay..</p> <p>Her manager the woman without a name tag just looked at her and laughed like everything was normal..</p> <p>What i don't understand is that how can you tell a paying client about your bad moods in front of your manager nog al!!! And get away with it?? </p> <p>Paulian is always in a bad mood when ever i get to Ok furniture, iv always let it go hoping she would get better but she just get worse with everyday! I would like to know if her mood swings are any of my business and why should i aways have to be told about them? I am there to pay nd buy not to hear about her and her problems..</p> <p>Her manager should really consider taking leader ship classes because clearly she is clueless about what should be done when your empoyee does such shocking things infront of the client!! </p> <p>I am very disappointed at the service that i have always been getting and there for i will NERVER EVER buy anything from that shop. I was thinking id buy all my house furniture there but i will not be doing such all thanks to Paulian and the manager with out a name tag.. </p> <p>I know you wont lose any money or business from just me not buying there but at the end of the day i am a client and would like to feel happy and welcomed after being served.</p>

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