Service at OK Furnitures leaves bad taste...

For several years I've been avoiding doing any business with this dealer in Vredendal due to unprofessional attitude of staff and an unpleasant experience wrt an appliance bought. A change to some staff made me think that I could try again...to my detriment! I mentioned to a salesman that I was looking for a small 2-door fridge and on Wednesday, 5 Sep 2018 around 17h20, he summoned me around and showed me a second hand repo fridge in fairly good condition. Close to closing time, I requested him to switch the appliance on so that I could be sure it was working. I left, after his promise to have it tested when I come around the next day...and I pledged to buy. I called the shop at 09h30 Thursday morning to confirm that I would indeed buy the fridge. When I arrived there after work on Thursday afternoon at 16h15, the music in front was louder than any disco...and I was bluntly informed that the fridge has been sold. No explanation, even just a shrug of shoulders from the 'manager', with a smile offering the number for customer complaints! The call to the complaints desk also proved even more worthless...no response to date! I'm working with close to 800 colleagues and had joy in sharing my misfortune via e-mail. The positive response from quite a few indicates that indeed this is one of the worst examples of a furniture outlet! The response on social media is even better! Rating out of 10? Somewhere below 0...