POOR SERVICE OK FURNITURE MITHCELLS PLAIN TOWN CENTER

I bought a coffee table from OK Furniture Mitchells Plain (Town Centre) on the 20th of July 2021, 3 weeks after the table started falling apart, the quality was not what i thought it was, I took it back, I was told it would be sent to the supplier for an assessment. I waited for 4 weeks without any communication whatsoever from them i had to call them myself. I spoke to a Lady who transferred me to some other guy who then transferred me to someone else, who then transferred me to Gershwin who was the Sales Person from the Beginning, He told me he is still waiting on feedback from the supplier and said he'd call me back around lunch the same day. He called claiming that the supplier would be bringing the table back to the store the following day, I told him i don't want the table anymore i want my money back. He said he'll have to speak to his manager who was in a meeting that day. He never called me back. I called again a few minutes ago spoke to a Lady called Melanie who said she'd call me back in 5 minutes. Still no response. I NEED MY MONEY BACK BEFORE BY TODAY. THE BELOW ARE THE DETAILS ON THE RECEIPT

RECEIPT NUMBER: 827860 DATRE: 2021/07/20 CASHIER: BCA02 BRANCH: 0813 MITHCELLS PLAIN POK FURNIT TEL: *** PRINTER: EP05 CUTOMER NAME: THANDI PHUTEGO ACCOUNT SUB: ***

I AM NEVER PURCHASING ANYTHING FROM THAT STORE AGAIN. PLEASE RETRUN MY MONEY