Poor Service from OK FUNITURE.

What a bad service I have received at OK Funiture located at Mabopane Central City branch date 10/09/2025. I firstly opened an account online and was advised to visit the nearest branch to submit the relevant documents. unfortunately, with a bank statement it was a challenge because the atm of Absa was offline and I was unable print the bank statement at that center. I then proceeded to the store hoping that as a client I would be assisted by forwarding the statement to the sales consultant's work email address. One thing for sure we are living in times where Digital technology is a best way to go and more efficiently so, however with a dull poor service of Ok Funiture I was then advised to go to the internet cafe and print which I found it so inconvenient where each page cost R5.00 for 6 pages and I had to pop from a budget I did not plan for, let alone that I used public transport to reach to that store. Worse scenario the manager does not even have a proper valid reason why they are not accepting emails from clients, yet Sales consultant are expected to perform and bring business to the company. I was accompanied by the sales consultant to the internet cafe because he was worried that I might not return back. I am asking myself if the internet cafe was not operational was, I going to be tuned back and be told they can't assist me? OK Funiture lacks Batho Pele Principles, and they don't care about service delivery to their clients. To be honest I wouldn't recommend anyone to open the account with OK Funiture it would be a total a waste of time and unnecessarily exercise.