POOR SERVICE

Sunday 1 March - OPENING SPECIALS went through, id & payslip (As requested in the pamphlet) to discover they wanted proof of address as well. Tuesday 2 March 8AM- faxed through proof of address to fax No. given by consultant. No word, at 14h00 i called to find out if they received it only to discover i have been given wrong fax No. So i get given an email address, by end of business nobody has confirmed receipt of my proof of address so i went back to claremont to Hand Deliver it to them! Thursday 4 March i receive an sms to say Account approved. Saturday 7th i go back yet again to sign papers only to find they not only have my personal details incorrect on the paper work but also the wrong fridge i app**** for. i am told paperwork is to go back to head office. Already paid R1000 deposit. Monday 9th i get sms again to say approved. I go down again to find the paper work still has incorrect fridge on. paperwork needs to go back again. Tuesday 10th i get a phone call saying the SPECIAL ENDED TODAY & my fridge i app**** for a week ago is now no longer R3299 IT IS R4999 Fighting a loosing battle with OK, DISGUSTED, i collected my deposit & will now take my business elsewhere!!!