TT
Tamera T

1 reviews | Active since Jun 2022

27 Jul 2022, 14:55

POOR CUSTOMERS SERVICE AND COMPLAINT AGAINST OK FURNITURE.

Good day,

I have called your contact centre your and made OK aware of my current circumstances after my admission in hospital the past 90days.

I have been on sick unpaid leave upon health matters. I was promised a call back but no one called prior to my admission at the centre as i arranged for all my accounts. Ive been back home for a few weeks and im being harrased upon trying to contact you the line was engaged.

Ive had people barge into my house with no summons or communication recieved prior. Im being threatened and worse customer service recieved from edenvale branch from ntsiki none of the consultants have telephone manners the service was horrible.

I will definitely be escalating this further with the consumer protection agency and legally this has inconvenience and distressed me beyond my current circumstances.

My friends and family will be withdrawing from any engagements with this establishment such a disgrace my name has been tarnished with the bureau by you guys you want to repossess the goods. Under what circumstances. I hereby give you guys 48hours to put my arrangement of 500 monthly whether by debit or eft the last day of each month, or the above motion goes forward.

Regards

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