ok phalaborwa

we bought a new lounge suite in 2019 october by jan 2020 the on was broken we reported it in jan 2020 for the first time we hav being going there every weet reporting it first they would replace it then they said they dont habe stock now they say they wil fix it its being more then 1 year and stil waiting for them wen we go to find out all they say is that they are waiting waiting im also waiting