zZ
zinzozama Z

1 reviews | Active since Sept 2016

05 Dec 2016, 23:50

Ok Furnitures / *******ers

<p>I bought a fridge and other items at Ok furnitures Fish Hoek on the 28th October 2016. On the day of the delivery after unwrapping the fridge, I contacted Ok furnitures and told them that the fridge trays were cracked, I even sent images for them to see. The branch manager phoned back and requested a reference to swap the trays, she specifically asked me for a number that starts with a 3, because couldn't I couldn't find that specific reference the manager became condescending so I took images of every number/ bar code on the fridge. A day after I found scratches and told the consultant that my concern was that the fridge could be damaged internally.</p> <p> </p> <p>In two weeks I told them to come and take their broken fridge and give me a new working one. It is now more than four weeks and the manager hasn't bothered to sort out my complaint out. I have gone and bought a new fridge and want Ok furnitures to come and take this piece of ******* that was delivered broken and refund me.</p>

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Replies (1)
zZ
zinzozama Z's update24 Jan 2017, 18:35
Reviewer Update

Still no reply from OK Furnitures. They have the most disgusting service in the world