Ok Furniture Store.

On Friday 29 November 2019 I made an online purchase of a 152CM COMFORT ZONE BASE SET M and other items from the OK Furniture and selection to delivery which I paid for ,I then recieved an email confirming the purchase with an order number. I have called ok Furniture on Tuesday 03 December 2019 to Friday 06 December 2019 to ask about the progress of my purchase, the online regional manager( Alida ) told me that they can offer me another option because what I ordered and paid for is no longer available. I have made numerous calls to Ok Furniture on the following numbers provided of which I don't believe because instore that product is still available . Today(Monday 09 December 2019) I called again the numbers rings with no answer. It is now the second week and still have no bed which I have paid for in full. Customer service is disgusting . I don't think they care for the customer because it is festive season and they having plenty in the bag .