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Ntomboxolo M

1 reviews | Active since Jan 2015

11 Jan 2024, 07:39

Ok Furniture Queenstown horrible service

If I could give it a negative star I would, OK Furniture store in Queenstown is the worst. Bought a fridge going on 2months now and every time they say next week besides that you won’t get any update from them no communication whatsoever always have to call in some days the person who assisted me avoids my calls. When I call her on her cell phone no answer but the time she wanted a sale it was easy to answer. Yesterday she told me the are some that were delivered in store she will check and get back to me, I called back today and was told they are busy with the matter with the manager yet the are avoiding calls…Poor Poor horrible service

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Ntomboxolo M's update12 Jan 2024, 15:44
Reviewer Update
I called back again to ok furniture in Queenstown and as usual I was promised that they will get back to me and didn’t but I called back and spoke to Sabelo he told me he will not take part in the lies after I told him the story and that he will resolve the matter and get back to me and he did just that my fridge was delivered same day and I wish I was assisted by him from the start. Zizipho the manager and Funeka are ****s who **** for 2months never updated me and always had stories. I’ll never use this store again who ever does please ask for Sabelo