OK FURNITURE HOUSE AND HOME BLUE DOWNS YOUR NOT SO COMPOTENT FURNITURE STORE

I am at wits end as Ok furnitures (Blue downs) CPT aftersale care is non existent. I bought a fridge from them in 2017 everything worked fine up and until just over a month ago the last month of the warrantee. I called and was told the lady working with claims and repairs at branch was off and nobody else can help me. I then called the head office in cpt this lady didnt (white elderly lady) wanna touch my query told me they must not ne lazy the manager must log my call. I then called back and was assisted by Megan she got back to me and the repaor was booked about 4 days later on a Friday a technician rocks up looks at the fridge and tries to leave i had to ask him what wss wrong and a turnaround time. (Compressor fault) as he was going to leave without telling me. Bare in mind my frozen goods are going to waste. He nonchalant said he will call the office to see if they have a part this is 15h30 on a friday leaving me to make use of a coolerbox for another few days. The next Tuesday the replace the compressor it works for one day trips my plugs 18h45 the next day and i smell somethin burning. I query this with the store the technician calls back asking us what are we doing with the fridge why does it keep failing??? They come out a few days later with another compressor this time it works for a month trips my plugs is very warm on the side panel and is much noiser than before. Fast forward till 21 Dec the fridge stops working again. We contact the store Ravena was informed and now we are conveniently informed that the unit is out of warrantee. Follow me with this now the issue with the fridge was not fixed in warantee clearly there is something causing the compressor to go and replacing tge compressor is just a temporary fix. There js a other fault. I mean if you go out to a job and the same thing breaks more than one time shouldnt you investigate other channels? And to Ok furniture learn some compassion and customer service skills where you keep a client in the loop even if you dont have definitive feedback yet dont just keep quiet and keep a client guessing. I bought my christmass meat now what do i do? If it were you wouldnt you be furious or make a noise at the store???? Now because of my area and the fact that i dont make a noise demanimg results you give me flack by not giving sufficient feedback. I have to call the store and ask for feedback this lady revena or rowena is never in the store always just stepped out. Till this hour i have no feedback no working fridge no nothing.