OK Furniture has not delivered the bed set that I bought on a Black Friday

As indicated previously, I paid for a base set on a Black Friday in OK Furniture Sasolburg branch. The base sets were finished and I was promised that it would be available within few weeks. I was called within few weeks that the base sets of the kind were no more available and therefore needed to pay R200 to get another one. As I was already moved in to Pretoria, I went to Pretoria branch for arrangements of collections. When Pretoria branch called Sasol to get my details to help me accordingly, Sasol branch people articulated different messages, to say the type of beds are still retrievable and Pretoria branch must look to other stores however the Pretoria sales person confirmed that they are not available any where, the best option was for me to pay 200 and take the one advised by previous Sasol sales person. The Pretoria branch manager decided to call the Sasolburg branch manager to clarify confusion and she confirmed that the type of beds I bought on Black Friday were no more available in any stores and the offer to pay R200 had expired and she couldnt help me .The Pretoria branch manager indicated to her that the sales lady never told me about any expiry date and I did not know if the special offer had expiry date. The Sasolburg branch manager denied to talk to me and she confirmed that she can not help me. Until now I have not heard anything from Sasolburg branch. Myself and Pretoria Branch Manger were out of words with the bad attitude and rudness we got from Sasol branch manger. I need OK Furniture d to offer me the base set as I already paid for it and was promised that it would be available as this deprived me any further luxury to look around bed sets on a Black Friday special from other stores. I need this matter to be resolved within three days. We are so dissapointed with the kind of attitude the Sasol branch manager was portraying and the poor customer service experienced from OK Furniture, the greediness of selling items that are out of stock and not been able to deliver as promised. Please rectify this in three days. I need the base set as I already paid for it

I have lodge a complaint to OK Funiture head office and reported it to Hello Peter in January, until now there's no feedback..

Regards, Shirley ***