Ok funitures is a ****!

Ok Funtures is a ****! I Purchased washing machine on 27 November 2023. They sent message for paying delivery Fee I paid. Delivery was supposed to be 3-5 working days I'm not sure for how many weeks I've been waiting for my washing machine Yesterday they sent sms telling me that the washing machine is out of stock I must choose alternative which is not the one I wanted. I'm trying to call them for my money they not answering all I want is my money so I can buy washing machine at another serious store. They not answering even emails!