Ledwaba

I laybyed headboards at ok furniture siyabuswa and I paid up everything but now that it is time for them to deliver it, it is said that an amount of R1400.00 which I paid with EFT is not appearing and it has been over a month now. I have submitted proof of payment and a month bank statement and still nothing is happening. I then suggested to cancel it so they can give me back my money but it was said their store doesn't have money.