It seems ok furniture does not take their customers serious as long as they have received the mo

I bought a king bed and a double bed on credit at ok furniture soshanguve crossing mall,my account was approved and the bed was delivered late at around 7pm 2days after I was approved. The delivery Guys were in a hurry as it was late,I just signed and received the goods. Later when I checked one base of a king bed had a whole which I immediately reported to the sales Lady who helped me ,her name I Vivian she kept promising me that they will replace the base.i remember one day I even went to the shop and the manager said I must send a full picture of the base which I did but was told to wait as they have escalated the matter. Another day when I saw Vivian while I was in the mall she told me that there are some goods they have just received she think my base might be there,since then she never phoned me to let me know that the base is there until I went to the shop and find that she have been suspended and I spoke to the manager again he told me to senthe picture of the base again via their email which I did,2 weeks ago I went to the shop to find the Guy who came with the delivery Guys and told me that the response was either me or the person who delivered the base have damaged it and even now I am still paying for the damage base which was delivered late and damaged