*********** Service

<p>I`m writing this email a very angry and frustrated person with both Mamelodi crossing and Soshanguve plaza OK Furniture stores.... My girlfriend bought a Telefunken sound bar on the 2nd of March 2017 as a birthday present, only to get home a the FM was not working, I sent my younger brother to go and replace it on the 7th of March 2017 and he was therefore told that the item needs to be taken back to the manufacture before the can help him or give him another one. I queried this as the product is not even 7 days and due to that 7 days cooling off period, I expected the client to immediately exchange the product without any hustle and now that I then asked for a refund when the product gets back from wherever they took it, but unfortunately the person who bought should drive all the way from soshanguve to Mamelodi.... Why didn't they tell me this yesterday. & what if this person was in Durban, did she have to drive all the here for a refund, come on guys????</p> <p>I have wasted my petrol, my airtime and energy and fed up with the OK Furniture! by the way I spoke to both managers Ms Kethiwe in Mamelodi and Mr Muthupi & Nono from Soshanguve</p>