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HM
Harnnet M

1 reviews | Active since Jan 2019

22 Jan 2019, 09:17

If you want you credit score to drop go with O.K Furniture

I have an account with O.K Furniture. I opened the account in 2016 and I gave them my account details for them to debit monthly. I was in a process of paying a car last week, the dealer got back to me and told me that 3 banks declined because my O.K Furniture account is in arrears. So I called O.K and I was told that my account is in arrears of R1.76 because of the VAT increase. How did that happen because they have my banking details, all other accounts, and insurance policies notified me of the increased and made changes on their side, those that didn't notify me they just amended the amount I was paying to accommodate VAT. O.K Furniture didn't bother at all, there was no phone call or sms from them instead, they decided to mess up my credit score and I took the account with the aim of building a good credit record. I wouldn't advise anyone to go with them, all I got from them was sorry after the damage they have done.

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HM
Harnnet M's update22 Jan 2019, 16:03
Reviewer Update
In addition to the above, I called O.K Furniture and asked for a letter that states what happened so that I clear my name with TransUnion. I was just transferred from one person to the next and finally to the Supervisor who told me that there is nothing that they are going to do for me and there is no letter that I will get from them. The only thing they will do is to amend the mistake they made and leave me with a bad credit record. I took the account to build good credit history but O.K Furnitures did their best to destroy it for me.