EMBARASSED, MISLEAD AND MISTREATED

I had a contract, bought 152cm ohio base set silly installment of total R9800 and have paid R5 900 till November 2015 with the monthly installment of R310.00 . In December 2015 I had financial constraints and could not manged to pay hoping to double the installment by the end of January 2016. By the 18th of January 2016, one of the officials came to my place to collect the base set without me being advised. On the 2nd of February 2016 I went to pay R800,00, by which by the 3rd of February 2016 the base set was returned, however in demand of R250.00 which claimed to be the transport fee. I indicated that I was never informed about the transport fee and did not have it and I was told by the official that he was taking back the base and only leave the mattress as a result of not being able to pay R250.00. I was told from the shop that the ONLY TIME THE PRODUCT WAS GONNA BE REPOSSESSED WAS IF I WAS UNABLE TO PAY MONTHLY INSTALLMENT FOR UP TO THREE MONTHS. MY CONCERN IS THAT OK FURNITURE MISLEAD AND MISTREATED ME BY NOT TELLING ME THE TRUTH, NOT INFORMING ME OF THEIR DECISION TO TAKE BACK THE PRODUCT AND THE TRANSPORT FEE FOR RETURNS . PLEASE INVESTIGATE THIS MATTER.