YD
Yolandi D

1 reviews | Active since Nov 2017

20 Jul 2022, 10:42

DO NOT WAST YOUR MONEY OR TIME AT OK

What a joke, I bought a dinner table online on the 10th of July 2022. On Tuesday, 12 July 2022 I received a call saying that they don’t have stock at the Bellville Branch they will send one from the Malmsbury Branch, keep in mind that is about an hour drive. 1. If you don’t have stock, why don’t you MENTION it when you select the branch? 2. Is our hardworking money good enough for you but we have to except your bad services and bad attitude? Today 20 July 2022 I contact them to find out where it is, answer from Thato "it is at the warehouse in Joburg and not sure when the truck is taking it to Cape Town", really, the dinning set needs to travel 1400km to travel back where Bellville is about an hour’s drive. When ask to speak to a manager because you can’t tell me you don’t know because you are in Joburg is not an answer, I had to hold for 5 min where I have been told the most common answer when they don’t want to deal with a problem, "the manager is in a meeting". anyone that work for a boss know by now that we are not born yesterday, if you have to hold on and then come back with “the manager is in a meeting” you know he or she don’t want to deal with you now, it is the most common / oldest answer. If the manager is really in a meeting, you don’t need to say hold on, you answer away with he/she is in a meeting. I did notice that OK do not replay to anyone’s complaints but I hope the people that search for products before they buy to read how big mistake you make to buy from OK. As long as you pay straight away you are on their system but can’t tell you if you will receive your product or even when your product returns for its trip around the world and be deliver to you. DO NOT WAST YOUR MONEY OR TIME AT OK

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