DO NOT BUY FROM OK FURNITURE!!!!!

Purchased a tv from Ok Stores online. Still waiting for confirmation that I can fetch my goods. Its now almost a week. I cannot get through to any of the 011-820 numbers, its constantly engaged. Managed to get hold of a Manager on the 0860 after much difficulty who promised that she will investigate and provide feedback. I was told that call center staff are working from home hence, the slow or no response on the call center. Should this compromise service delivery????????

I received an email requesting my tv licence and ID which I have sent through and no feedback after that. This is now becoming frustrating. I cannot get hold of anyone to cancel my purchase no try and get some sort of feedback.

I cannot believe that a huge retailer, with all their recent fancy adverti*****ts, can put their customers through so much of frustration and disappointment.

This is pathetic!