DISGUSTING SERVICE .OK PINECREST

On the 15th September a table was purchase by my Sister Thembelihle Gumede. On the day of delivery the agent who was assembling the table for us , realised that one of the chairs was broken and could not be assembled as it need to be fixed.

He took the chair with him and in about 3 the chair was then returned to us by another team of delivery guys, when we opened the chair, the chair was never repaired.

A complaint was then raised with the store Manager who does not seem to even care that we have this issue, the manager promised she will get back to us and never and 2 days ago she then advised she can organise for the chair to be collected once someone in our area orders furniture.

While all of this is going, the table is peeling, chair backs for 2 other chairs are coming off. The dinning set was R9000, this is not even worth.

We would like to this mediocre dinning set to be collected and our money refunded.

Please also note we called customer care an hour ago and we were promised a resolution call.

await your urgent response