DISGUSTED WITH RUDENESS

On the 29 May 2015 my husband and I went to OK to pay his account. he did not have his account number but he gave the cashier Simphiwe his details. She repeated his name then wanted the ID number. He told her how can she ask for ID when there are other customers around he will confirm address. Simphiwe then started raising her voice stating my husband always does this does not bring his account no. she started screaming and banging the counter. he in turn started screaming and banging the counter back . She then tells him he is acting like a girl which aggricated him more. this happened in the presence of other staff and customers. i told my husband to go i will speak to her. i spoke to her nicely she then started screaming at me i have an attitude i told her i am intelligent she then started swearing me i must spell intelligent. she continued screaming at me and refused payment. i wtold her she will take payment. my point is IS A RUDE UNCULTURED PERSON WHO SHOWED DISRESPECT TIO US SOMEONE WHO SEEKED ATTENTION WHERN OTHER STAFF MEMBERS CAME OUT.