DJ
DENISE J
1 reviews | Active since Apr 2013
20 Oct 2017, 08:17
Defect on Lounge Suite
I logged communication to OK on the 15th September 2017 informing them that the one double seater of the lounge suite I bought a few weeks earlier has a defect. To date no one contacted me and the defect is now more visible than it was when I initially logged the query.
I am not happy with the service received. As a customer, you invest in quality furniture expecting that it last for a good couple of year, yet I paid all that money and within the first month I had problems with it.
I'm hoping that someone will take this complaint serious and get in touch with me to resolve this issue.
Esmerelda Boesak Lounge suite bought at OK Furniture in Belhar
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DENISE J's updateReviewer Update
06 Nov 2017, 19:14This is really sickning. I have not received any responce for anyone from OK furniture with regards to this issue. If this is how they treat their customers, then I do not want anything to do with them. After paying cash for my lounge suite, this is the type of service I receive from them.
DJ
DENISE J's update06 Nov 2017, 19:14
Reviewer Update
This is really sickning. I have not received any responce for anyone from OK furniture with regards to this issue. If this is how they treat their customers, then I do not want anything to do with them. After paying cash for my lounge suite, this is the type of service I receive from them.