CUSTOMER HELL!! PLEASE DO NOT BUY FROM THIS STORE

If I could give less stars I would. I purchased a refrigerator on the 2nd of January at the Sterkspruit branch of OK furniture and returned it on the 8th of January as it was not working properly. As this was happening I was away on vacation but I still called in every day for a week but no one would answer my calls at the store to check on what was happening. Today is the 22nd o January and I still do not have a fridge and have no hope of getting one soon or even atleast my money back. All I am currently experiencing is employers at the store giving me the turn-around and a so-called manager who still does not answer my calls. I have suffered so much damage, I had to throw out meat and frozen food items worth almost R1000. Out of frustration I went to go rant at the store a few days ago and no one could give me answers or my money back so I can go purchase the fridge elsewhere. It is January and its rough, all I want is my money back so I can go get a fridge - at first I wished for a replacement fridge but I want ABSOLUTELY NOTHING TO DO WITH OK FURNITURE STORE IN STERKSPRUIT, their employees just dont care about customers, customer service there is -10 out of 10.