Complaint

My mother bought refrigerator on 17.06.2019 at ok furnitures uitenhage on 1st week she notice its not working called ok they sent technicians to assess and they said it needs to be replaced but until to date my mother is stuck with fridge that os not walking have to buy daily no ppsitive response from ok my mother paid for the fridge but she does not have a working refrigerator ok not ensuring customer happiness or satisfaction.