Complaint

Horrible experience at George OK Furniture shop, I have purchased a bed on the 24th November 2022. They told me once it's paid they can only keep it for three days. As 25th November I am coming to collect the bed. BEDs are all sold out. I went to Storemanager Siya. He told me that he mustn't be involved because the salesman supposed to keep aside for sold Item. I spoked to Trainee manager Jaydren Windwaai he told me that the Item it's not mine until is delivered. Paying for it doesn't does mean the item it's mine. As I have hired the private transport for collection. I do not have money to hire again. They say I must come again. I left the store being insulted by Sales person Trevour by calling me "None sense" infront of Siya and he stopped him that he can't be insulting customer undet no circumstances. I just need advises from this poor service what to do to resolve this because they are refusing to do delivery.

My sales person was Celesste.

Please assist. Thank you indvance.