Client service non existed

<p>I've been struggling a few days now trying to get a statement out of OK Furnitures.</p> <p> </p> <p>I went to our store here in Vredenburg and the lady made it clear oh sorry she cant give me a statement or anything like a statement so i could see whats going on on my account.</p> <p> </p> <p>I called the customer care line and no answer.</p> <p>I called the head office number where i was given another number for a branch in Cape Town which the number says the number you have dialed does not exist.</p> <p>On the website i chose the option contact us where the information was requested etc.</p> <p>I have completed that and still no one has responded back to me.</p> <p> </p> <p>Called the head office again and no answer.</p> <p>Have been trying this now for a few days and no answer.</p> <p>This is utterly bad service.</p> <p> </p> <p>All i want is a statement to know what is going on on the account and what my outstanding balance is and the settlement, according to the girl in Vredenburg branch she said the account is in credit, which is not possible because there shows on the slip about R8000+ still outstanding. Please do explain how my account can be in credit if there is still such an amount due that i owe?????</p> <p> </p> <p>Really do not understand why it's so difficult to get a statement.</p>