Bad services

I am a loyal customer of Ok furniture in Parow China Town, I made numerous Lay-bye and Cash Purchases with them but never had I experienced such awful customer service in my life.

I been been wanting to buy this Bedroom suite that was on display, they told me I can't Lay-bye it because it's been discontinued, I asked the sales lady if I could get a discount on it if I pay cash she told me no, because it's on a discount already for R8999. I waited before Friday I went into the store to pay instalments on my Mattress, I saw that be bedroom suite was now R6499, I didn't had the cash but I wasn't leaving without it, I called my husband to do a EFT boy am I regretting not waiting for him to withdraw the cash and buy it directly. Firstly the sale Clarke told me the transaction will take 3 business days before it will reflect, I understand and left. I waited for 5 business days and Nobody communicated with me from the shop. I went to the shop after 6 days on a Sunday, secondly the Shop open late 9:30 am, I requested for the manager she wasn't working I spoken to the supervisor and she told me that she wasn't aware of this transaction or she would have let me know. I was so mad because my purchase was still standing on the floor and customers were leaning against it and putting their shopping bags on the Suite. Ok Furniture has no respect for our money if it was White people they would have treated us differently but my money is the same as theirs. I stood in the shop furiously, I asked one of the sales ladies, when can I expect the delivery to be made she told me, I have to wait until black Friday sale were done, I was dumbfounded because weren't my purchase made the week prior to black Friday wasn't I suppose to get first privilege because it wasn't my fault that they didn't realize that the suite didn't reflect. They have pathetic business skills with managers included. She is absolutely wasting the Boss's money looking cute in that Store. Wednesday 4 December and I'll still be waiting on my damn delivery.