Avoid the Terrible Online Ordering System!

I ordered some furniture online on 7th Oct - it has now been almost a month since then, and I don't even know if the piece I ordered exists. The OK furniture team has been terrible at keeping me updated - I'm always the one who has to call and ask for a status update, only for their representative to tell me that they need to check with their warehouse/supplier and get back to me. Except they never get back to me, and when I call back it's clear that they never followed up on my request.

All in all - the service is terrible and frustrating. I would strongly recommend ordering from other stores with more reputable delivery systems.