Angry customer ww,

Good day my mother she is a pensioner she bought a Hisense fridge by account at OK Furniture in Queenstown on March 2024. The account is up to date because I took over and I am paying the account. Now the fridge does not close the frizer it is full of ice. The fridge she adjusted it to 2 but still the fridge got ice. The drawers don't open because they are full of ice. On the right side of the fridge is hot hot as if is gonna burn. She went to report it at the store November 2024 and they told her that her sales person is off they will tell her when she return to work and give her call so that she can arrange people from Hisense to go and check what is the problem in the fridge. Till today my mom is still waiting from the call from that lady assisted her to open an account. My mother is very frustrated she is old and she got high blood. This thing is stressing her. And for her to go to town everyday from the rural is too much for her. She is so disappointed with OK Furnitures as the results she said she will not buy anything from them. Even myself I am so disappointed and very angry at the same time because they don't care. They just do sales after they deliver the product they don't care.