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oelofsen.hannelie oelofsen.hannelie
1 reviews | Active since May 2016
29 Nov 2021, 08:26
Worst customer service ever.
Worst experience at OK Food Ventersdorp twice. Rude security guards and manager puts down phone in my ear when complaining. Still waiting for HO to respond after my complaint. I will never ever shop there again.
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Replies (2)0
Replies (2)
OK Foods's replyOfficial
02 Dec 2021, 13:01Dear Hannelie,
We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK FOODS VENTERSDORP.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Kind regards
OKFD marketing team
OK Foods's reply02 Dec 2021, 13:01
Official
Dear Hannelie,
We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK FOODS VENTERSDORP.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Kind regards
OKFD marketing team
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oelofsen.hannelie oelofsen.hannelie's updateReviewer Update
05 Dec 2021, 20:44No need to contact me. I took my business elsewhere. I don't need OK, they need me.
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oelofsen.hannelie oelofsen.hannelie's update05 Dec 2021, 20:44
Reviewer Update
No need to contact me. I took my business elsewhere. I don't need OK, they need me.