JJ
Jake J
1 reviews | Active since Dec 2018
28 May 2019, 13:14
Worsed customer service
I just came out of ok minimal winterton what a worse place to be I wanted to buy some donut and the fridge where they are kept is next to the entrance and cashiers now I stood there and no one came to serve me and when I inquired the first cashier asked me to come in front and I went to her but she referd me to the worsed rude one in the middle I asked them why should I go to them and leave the donut fridge because that's where I should show her what I want them the one in middle started making noise and I told will meet by hellopeter and she said she doesn't care now this shows that she is not fit and proper to work with customers ,Ok minimal winterton KZN
Helpful (0)
Replies (1)0
Replies (1)
OK Foods's replyOfficial
30 May 2019, 13:44Dear Jake,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK SIMMIES and OKFD for this unfortunate incident. This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
I would just like to make 100% sure it is the correct OK store, is it this one (please check address)?
OK MINIMARK SIMMIES, KWAZULU NATAL, Address: 23 SPRINGFIELD ROAD, WINTERTON
I would like to continue your complaint via email, so I can pay close attention to resolving your complaint. Could you please send me an email on *** and supply me with your cell phone number or you could send me your email address.
Kind regards
OKFD Marketing team
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK SIMMIES and OKFD for this unfortunate incident. This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
I would just like to make 100% sure it is the correct OK store, is it this one (please check address)?
OK MINIMARK SIMMIES, KWAZULU NATAL, Address: 23 SPRINGFIELD ROAD, WINTERTON
I would like to continue your complaint via email, so I can pay close attention to resolving your complaint. Could you please send me an email on *** and supply me with your cell phone number or you could send me your email address.
Kind regards
OKFD Marketing team
OK Foods's reply30 May 2019, 13:44
Official
Dear Jake,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK SIMMIES and OKFD for this unfortunate incident. This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
I would just like to make 100% sure it is the correct OK store, is it this one (please check address)?
OK MINIMARK SIMMIES, KWAZULU NATAL, Address: 23 SPRINGFIELD ROAD, WINTERTON
I would like to continue your complaint via email, so I can pay close attention to resolving your complaint. Could you please send me an email on *** and supply me with your cell phone number or you could send me your email address.
Kind regards
OKFD Marketing team
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK SIMMIES and OKFD for this unfortunate incident. This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
I would just like to make 100% sure it is the correct OK store, is it this one (please check address)?
OK MINIMARK SIMMIES, KWAZULU NATAL, Address: 23 SPRINGFIELD ROAD, WINTERTON
I would like to continue your complaint via email, so I can pay close attention to resolving your complaint. Could you please send me an email on *** and supply me with your cell phone number or you could send me your email address.
Kind regards
OKFD Marketing team