Waste of my lunch

Item: OK Foods
Rating: 1
Author: ethan W

If i could give no stars i would i have just been there during my lunch to get the basic things i need firstly there are alot of things they dont stock and also during lunch hour at the main check out points there were only 3 cashiers on duty i decided to go to the checkout on caltex side of the building only to find out the wifi was not working as i needed to transfer i then asked the cashier if i can run to draw cash she said it is fine when i returned to pay for my items they were assisting other clients not a issue but the issue is they were busy voiding everything to further waste my lunch i will never ever shop here ever again as i went to complain by the manager on duty but she was not intrested at all.

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Replies (1)

OK Foods's replyOfficial

27 Aug 2021, 16:30

Dear Ethan,

We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.

Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK Foods Elto.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

Kind regards

OKFD team

OK Foods's reply27 Aug 2021, 16:30

Official

Dear Ethan,

Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK Foods Elto.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

Kind regards

OKFD team