VD
Vionne D
1 reviews | Active since Mar 2020
05 Feb 2022, 10:36
Vrot potatoes, vrot diens.
I bought potatoes at my local OK Foods, now I have only ever complained once before about a vegetable combo I bought almost 2years ago. Earlier this week I had another vrot experience when buying potatoes. I took to messenger tp inform them of this want ek het dan dit net Saterdag gekoop en by dinsdag toe is als vrot en pap. I sent photos along with my message but to my surprise it got read but no reply whatsoever. I send a follow message and more photos of the last few potatoes I thought I could salvage and use later the week. Again my messages was read but no response. This is really bad from a place that comes highly recommended for it fresh foods and great customer service. OK FOODS REMBRANT MALL.
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OK Foods's replyOfficial
08 Feb 2022, 10:42Dear Vionne, We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. This matter will be escalated directly to the store owner of OK FOODS BOULEVARD PAARL. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. Kind regardsOKFD team
OK Foods's reply08 Feb 2022, 10:42
Official
Dear Vionne, We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. This matter will be escalated directly to the store owner of OK FOODS BOULEVARD PAARL. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. Kind regardsOKFD team