REWics
Retail Experience Where is customer service?
1 reviews | Active since Jul 2011
06 Jul 2023, 15:29
VERY rude staff at K&B Kimberley
K&B in Beaconsfield have the rudest staff and security of any OK I have ever shopped at. Treating customers like animals. Customers must form lines outside the front door standing in the elements. It does not even matter if it's raining. That is no way to treat customers.
This branch has lost my support and will make a point of it never to visit them again.
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Replies (1)
OK Foods's replyOfficial
10 Jul 2023, 10:05Hello
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team
Regards,
OKFD team
OK Foods's reply10 Jul 2023, 10:05
Official
Hello
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team
Regards,
OKFD team