NJ
Ncediwe J
1 reviews | Active since Dec 2020
04 Oct 2021, 22:39
Very Dissappointed
04 October 2021 , I had a bad experience today at Addo in the Eastern Cape where I felt like I do not want to go in any Ok , and I cannot recommend to my colleagues nor my friends to go in any OK ever , where a cashier would undermine a customer and she was not willing to assist and she was very arrogant.
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OK Foods's replyOfficial
13 Oct 2021, 10:59Dear Ncediwe , We at OK Franchise Division expect our franchise owners and staff to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK MINIMARK ADDO. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
We have tried to call you to apologise for the late response from our side, but unfortunately your voice message goes on. Please feel free to contact us on ***.
We will also try and contact yourself at another time. Kind regards, OKFD team
We have tried to call you to apologise for the late response from our side, but unfortunately your voice message goes on. Please feel free to contact us on ***.
We will also try and contact yourself at another time. Kind regards, OKFD team
OK Foods's reply13 Oct 2021, 10:59
Official
Dear Ncediwe , We at OK Franchise Division expect our franchise owners and staff to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK MINIMARK ADDO. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
We have tried to call you to apologise for the late response from our side, but unfortunately your voice message goes on. Please feel free to contact us on ***.
We will also try and contact yourself at another time. Kind regards, OKFD team
We have tried to call you to apologise for the late response from our side, but unfortunately your voice message goes on. Please feel free to contact us on ***.
We will also try and contact yourself at another time. Kind regards, OKFD team