LS
Lucas S
1 reviews | Active since Nov 2019
17 Oct 2023, 14:26
Selling Expired Food
The store located in 43 Palmyra Street, today I went to the store to purchase food to eat. I came across with Rye Bread on marked price of R10 which stipulates bread will expire 18 October 2023 as per marked down price. I ate a bread with milk but the way it was running off it made me peel the sticker of marked down only to find out the bread was expired 14 October 2023. This is the third time I experience issue with food at OK Mini Market in different areas.
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OK Foods's replyOfficial
23 Oct 2023, 10:49Dear Lucas,
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MINIMARK CLAREMONT.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MINIMARK CLAREMONT.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team
OK Foods's reply23 Oct 2023, 10:49
Official
Dear Lucas,
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MINIMARK CLAREMONT.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MINIMARK CLAREMONT.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OKFD team