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ladyangela L
1 reviews | Active since Nov 2016
20 May 2019, 11:20
Selling exoired food and rotten food items
Address: 45 Bloem St, Cape Town City Centre, Cape Town, 8000
This shop has zero respect for its customers. It sells rotten food and expired products. When we complain, the only thing the manager can say is " Do you want something else".
There should be a health inspector sent to this store before someone dies of food poisoning.
There are school kids who buy food here for petes sake.
Peoples lives are at stake here
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OK Foods's replyOfficial
03 Jun 2019, 13:45Dear Angelina,
We have a zero-tolerance policy when it comes to delivering expired food products to our customers.
This is why all OK Stores follow a strict food rotation policy, as it is an important factor taken into consideration when we order our stock, stock our shelves, organize our stores and reduce our losses.
Please accept our sincere apology for the expired products at OK EXPRESS BUITENGRACHT. This incident is receiving urgent attention on the highest level and corrective action will be taken, after concluding our investigation.
We want to assure our customers that measures have already been put in place to prevent a recurrence and to ensure that our stringent food rotation procedures are always adhered to.
Angelina, could you please supply us with your email address and cell phone number, so we can get your complaint on email for us to easily track the progress of the complaint? Feel free to also get in contact with us via ***
Angelina, could you please supply us with your email address and cell phone number, so we can get your complaint on email for us to easily track the progress of the complaint? Feel free to also get in contact with us via ***
Kind regards
OKFD team
OKFD team
OK Foods's reply03 Jun 2019, 13:45
Official
Dear Angelina,
We have a zero-tolerance policy when it comes to delivering expired food products to our customers.
This is why all OK Stores follow a strict food rotation policy, as it is an important factor taken into consideration when we order our stock, stock our shelves, organize our stores and reduce our losses.
Please accept our sincere apology for the expired products at OK EXPRESS BUITENGRACHT. This incident is receiving urgent attention on the highest level and corrective action will be taken, after concluding our investigation.
We want to assure our customers that measures have already been put in place to prevent a recurrence and to ensure that our stringent food rotation procedures are always adhered to.
Angelina, could you please supply us with your email address and cell phone number, so we can get your complaint on email for us to easily track the progress of the complaint? Feel free to also get in contact with us via ***
Angelina, could you please supply us with your email address and cell phone number, so we can get your complaint on email for us to easily track the progress of the complaint? Feel free to also get in contact with us via ***
Kind regards
OKFD team
OKFD team