TG
Thabo G

1 reviews | Active since Jul 2009

29 Apr 2020, 12:42

Security ruling the world

I visited Ok Foods Wierda park today.

At the door the security sprayed my hands with sanutizer. All good. But he kept pushing a trolley in front of me. I did not need a trolley and pushed it away with my foot and entered the store.

Now the security guard started yelling at me: Why are you doing that?"

I answered calm and polite that I did not need a trolley and he hafna very bad attitude towards me.

I went to the office to speak to a manager but someone in the box told me they insist on client to have a trolley for social distancing. All good and well but of you had a security guard that could convey that message in a polite way rather that just keep pushing a trolley in front of me I guess it would have work way better.

Upon leaving the store the same security gave me some lip....is this guy the spokes person for this company?

It left a very bad imression of Ok Foods.

0
Replies (3)
OK Foods
OK Foods's reply12 May 2020, 16:55
Official
Hello Thabo. Hope you are well. Apologies for your experience. Our Divisional Management team will be in contact with yourself as soon as possible via email.

Regards,
OKFD Marketing Team
OK Foods
OK Foods's reply21 May 2020, 15:42
Official
Hello Thabo. I've heard from my team that you have been helped and happy with their feedback. Have a lovely day. 

Regards,
OKFD team
TG
Thabo G's update26 May 2020, 06:50
Reviewer Update
Thanks for the call and chat!