HS
Harry S

1 reviews | Active since Mar 2011

10 Sept 2018, 19:36

Refusing to accept my payment method

This evening I decided to visit an OK Foods. Keep in mind that I have never been to an OK for many a year. I decided its time to change that and was thinking of replacing my SPAR close by with the OK Foods. When I was supposed to pay I took put my handset as Samsung Pay has become the new way to Pay and safer for me as a client. The teller calls the manager for permission to ask if she may accept my form of payment and he refused. I asked why and only after the second time he says its a risk for them. Really!? Firstly...what kind of clients do you keep? And have you as a sales person just told me that you are not willing to accept a legal way of payment? Needles to say I now understand why most of the OK stores in the country had disappeared or gone into hiding. I wont be using the OK for any more purchases again. If I dont ever use them again then its to my benefit. And to the dirty, grimy OK Foods in Laudium...I have been to ****a shops that has given me better service than you have. Good riddance as you are not doing me a favour by selling me your goods. There are way better places out there that I would rather spend my time and money at

0
Replies (3)
HS
Harry S's update24 Sept 2018, 09:13
Reviewer Update
Apart from Angelique and Kim asking me for my contact number for someone to call me...Till date nothing has happened (8 days later). Lets consider this to be a waste of time and effort. Anyone else out thee that wants a decent place to shop. Let me tell you that practically ANY other shop out there is better. But thats my opinion.
OK Foods
OK Foods's reply03 Jun 2019, 15:19
Official
Hello Harry

Hope you are well. We have recently created an account on Hello Peter and I just saw your complaint. As you will agree, this complaint has been dealt with last year (2018) and you were satisfied with the outcome. Once again apologies for the inconvenience.

Regards,
OKFD team
HS
Harry S's update04 Jun 2019, 12:34
Reviewer Update
The miracle of assumptions, I do not agree. My complaint was not dealt with as everyone that called me told me a lot of **** and when I pointed this out to them they were very eager to say goodbye with a promise to get back to me. Till now nothing else has happened. I have never been in a OK Food shop again and I doubt I ever will go there again. Much more decent shops that value their clients out there that give me much, much better service. Take care