1 reviews | Active since May 2016
Paid more for a item that is on special!!!
So today I received a specials on whatsapp from OK Stilfontein whatsapp line that Hinds spices is on special except for the ****** spice. Me and my kids drove to buy groceries and black pepper spice. I came to the till and paid R26. 99. I went to the manager and took him to the shelve where the special sticker also is and underneath it the normal price of R21.99. He took a few of the boxes and after a while told me that all the spices is on special except for the black pepper one. I told him that this is not my fault if the specials is incorrect. The special say ALL Hinds spices except for that ****** one.
Clearly i didnt want to came to this point but this is totaaly unacceptable because how many people is paying more for a thing that is advertised as a special and even the shelf price is incorrect. I have picture of my slip as well as the special price and i will keep on showing this until i get a answer.
I even went so for and google Black Pepper to make sure if it is indeed a spice.... guess what. It the most well known spice.
Thank you so much for informing us. We have dealt with your complaint and I offered a voucher to yourselves for the inconvenience.
Please feel free to contact us anytime should there be an issue in future
Regards,
OKFD team
Thank you so much for informing us. We have dealt with your complaint and I offered a voucher to yourselves for the inconvenience.
Please feel free to contact us anytime should there be an issue in future
Regards,
OKFD team
