mC
magaret C
1 reviews | Active since Feb 2022
08 Feb 2022, 17:13
Old CAKE
I went to go buy a slice of CAKE from ok foods delarey today so i went home and ges wat the CAKE was as hard as a rock the guy behind the counter sead the CAKE was fresh it was made yesterday but that CAKE is at least a week old that is pathetic i dont know wat the managers and even the owner is doing the whole day hiding and not watching there staff that shop can close down and this is not the first time this happens.The specials as well they never got stock i dont know wats going on there but im putting thus matter on facebook and all over sosial media im tierd of this nonsence
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OK Foods's replyOfficial
09 Feb 2022, 14:03Dear Magaret, We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. This matter will be escalated directly to the store owner of OK FOODS DELAREY. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. Kind regards OKFD team
OK Foods's reply09 Feb 2022, 14:03
Official
Dear Magaret, We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services. This matter will be escalated directly to the store owner of OK FOODS DELAREY. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. Kind regards OKFD team