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lbhendricks L

1 reviews | Active since May 2017

25 Oct 2019, 19:53

OKFoods Cachet Park @Potchefstroom is a dishonest place of business

I recently went to the OKFOOds Cachet Park @Potchefstroom what horrific experience. I wanted to purchase a 6 tray yoghurt punnet, however at check out the price completely differed from the price I saw on the aisle, and as customer I believe I am entitled to pay the price I saw on the item but in this case, I was completely denied the price of R 18.99 and forced to pay R 21.99 by an arrogant, rude and manipulative management " who said "you are wasting my time and that does not work that way in this store"and it came to my realisation that OKFoods Cachet Park #My NWU Potchefstroom is a dishonest retail store that has been exploiting us as students and making our cost of living in @Potchefstroom really unbearable @Hellopeter

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Replies (1)
OK Foods
OK Foods's reply19 May 2020, 14:58
Official
 
Dear Bianca , 

We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services. 

Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK FOODS CACHET PARK POTCHEFST and OKFD for this unfortunate incident.   

This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation. 

Bianca, we apologise that we could only reply to your Hellopeter complaint now, as we never had an account on Hellopeter and couldn't reply. Please let me know if you have been helped?

Regards,
OKFD marketing team